SEWAGE TREATMENT
Product REgistration
OVERVIEW
In order to maintain the maximum working conditions of your system, we recommend that you service it on an annual basis and product registration. As a homeowner, this is your responsibility.
See below:
- Form to fill to be contacted regarding a Tricel maintenance service agreement
- The importance of desludging
- Tricel Novo Maintenance
- The Tricel warranties
Once your Tricel Novo wastewater treatment plant installation is done, a Tricel representative should come to site to do the commissioning of the plant.
COMMISSIONING CERTIFICATE
You or your builder will receive a certificate of commissioning via email. This document will contain your tank details, along with your specific model type and tank number, which you need to organise your maintenance contract.
MANDATORY REGISTRATION ON PROTECTOURWATER.IE
“The Water Services Act 2017 requires water services authorities to maintain a register of domestic waste water treatment systems in their functional areas.
Under the Act, owners of domestic waste water treatment systems are required to ensure that their systems are on the register. Your registration will contribute to the protection of Ireland’s ground and surface waters.” Source: protectourwater.ie
Go to protectourwater.ie and register your system.
If you have any questions, feel free to call us
VISIT OUR VIRTUAL SHOWROOM
Maintenance contact form
If you would like Tricel to contact you regarding the servicing and maintenance of your wastewater treatment solution, please fill in the form below.
We’ll then be in touch to discuss options and prices.
FORM
FAQ – FILLING THE WARRANTY FORM FOR TRICEL NOVO
You can find the serial number on the metal plate next to the green blower housing. Please note you may have to clear the area of soil to see clearly. On the photo, the serial number is 0743.
The tank number corresponds to the model of your Novo tank. You can find it on the metal plate next to the green blower housing. Please note you may have to clear the area of soil to see clearly. On the photo, IE-8G-AF is the model of the tank, a.k.a. the product type.
The importance of desludging (emptying) your Novo wastewater treatment plant
Tricel Novo Maintenance
Regular maintenance by the homeowner
A certain amount of maintenance is required on an on-going basis to ensure that the system is working correctly, this is your responsibility as a homeowner.
Check the maintenance section on the manual for more information.
Annual maintenance by Tricel
Your Tricel Novo requires a full service every year to guarantee the efficiency of the plant is maintained. During this visit, our technician will check the sludge level and inform you on whether or not you need desludging. More information about the checks technicians do during the yearly maintenance visit can be found on the manual as well as on our Novo Maintenance page.
To subscribe to a maintenance agreement or for us to rech out, check the form above.
You can also check our maintenance pages for:
Warranties
Please see below details of the warranties for:
- Tricel Novo wastewater treatment plants
- Tricel Vento septic tanks
- Tricel Puraflo packaged filter systems
Process guarantee
The process is guaranteed to meet the designed Effluent Discharge Standard for the life of the plant
provided that:
- All aspects of the Tricel Novo Installation and Technical Manual are adhered to.
- The flows and loads do not exceed those stated on the design sheet.
- There is sufficient hardness in the water where nitrification is required.
- Grease from commercial kitchens is not present in the influent.
- Performance is measured after the process has matured.
- Biological inhibitors are not present in the influent.
- The pH is 6 to 9.
- The unit is commissioned within 1 year of purchase.
Warranty period
The warranty period for mechanical parts in the Tricel Novo system is 12 months from date of purchase.
The GRP structure of the Tricel Novo plants carry a 10-year warranty from date of purchase.
Parts covered under warranty
Tricel (Killarney) cover all parts of the Tricel Novo range to be free from material defect and workmanship defect providing the system is in normal working conditions. Tricel (Killarney) sole responsibility under this warranty is limited to repairing, exchanging or replacing any component or part they judge to be defective within the warranty period as stated above. Any defective parts must be returned to the factory or named distributor.
Warranty limitations/exemptions
Tricel (Killarney) shall not be liable for loss incurred because of interruption of service or for consequential damages, labour or expense due to a fault, nor shall this constitute a cause for the cancellation of the contract of purchase and sale. Specifically exempt from this warranty are limited life consumable components subject to normal wear and tear, such as air pump vanes and filters.
Chargeable non-warranty work
Service charges incurred (including parts and labour), due to unauthorized alteration, accidental damage, improper use, abuse, tampering, failure to follow installation instructions or failure to follow operating and maintenance procedures, are not covered by this warranty and are not assumed by Tricel (Killarney).
All service visits for non-warranty work are chargeable.
Process guarantee
The process is guaranteed to meet the designed Effluent Discharge Standard for the life of the plant provided that:
- All aspects of the Tricel Vento Technical Manual are adhered to.
- The flows and loads do not exceed those stated on the design sheet.
- There is sufficient hardness in the water where nitrification is required.
- Grease from commercial kitchens is not present in the influent.
- Performance is measured after the process has matured.
- Biological inhibitors are not present in the influent.
- The pH is 6 to 9.
Warranty period
The warranty period for the Tricel Vento tank is 10 years from date of purchase.
Parts covered under warranty
Tricel cover all parts of the Tricel Vento range to be free from material defect and workmanship defect providing the system is in normal working conditions. Tricel sole responsibility under this warranty is limited to repairing, exchanging or replacing any component or part they judge to be defective within the warranty period as stated above. Any defective parts must be returned to the factory or named distributor.
Warranty limitations/exemptions
Tricel shall not be liable for loss incurred because of interruption of service or for consequential damages, labour or expense due to a fault, nor shall this constitute a cause for the cancellation of the contract of purchase and sale. Specifically exempt from this warranty are limited life consumable components subject to normal wear and tear.
Chargeable non-warranty work
Service charges incurred (including parts and labour), due to unauthorized alteration, accidental damage, improper use, abuse, tampering, failure to follow installation instructions or failure to follow operating and maintenance procedures, are not covered by this warranty and are not assumed by Tricel.
All service visits for non-warranty work are chargeable.
Process guarantee
The process is guaranteed to meet the designed Effluent Discharge Standard for the life of the plant provided that:
- All aspects of the Tricel Puraflo Technical Manual are adhered to.
- The flows and loads do not exceed those stated on the design sheet.
- There is sufficient hardness in the water where nitrification is required.
- Grease from commercial kitchens is not present in the influent.
- Performance is measured after the process has matured.
- Biological inhibitors are not present in the influent.
- The pH is 6 to 9.
- The unit is installed and commissioned by a Tricel approved distributor.
Warranty period
The warranty period for the Tricel Puraflo system is 12 months from date of purchase.
Parts covered under warranty
Tricel (Killarney) cover all parts of the Tricel Puraflo range to be free from material defect and workmanship defect providing the system is in normal working conditions. Tricel (Killarney) sole responsibility under this warranty is limited to repairing, exchanging or replacing any component or part they judge to be defective within the warranty period as stated above. Any defective parts must be returned to the factory or named distributor.
Warranty limitations/exemptions
Tricel (Killarney) shall not be liable for loss incurred because of interruption of service or for consequential damages, labour or expense due to a fault, nor shall this constitute a cause for the cancellation of the contract of purchase and sale. Specifically exempt from this warranty are limited life consumable components subject to normal wear and tear, such as air pump vanes and filters.
Chargeable non-warranty work
Service charges incurred (including parts and labour), due to unauthorized alteration, accidental damage, improper use, abuse, tampering, failure to follow installation instructions or failure to follow operating and maintenance procedures, are not covered by this warranty and are not assumed by Tricel (Killarney).
All service visits for non-warranty work are chargeable.
Key features
Cost-Effective
Operating costs are reduced to
a minimum
quality
Sewage treatment plants are extremely reliable and durable as they are made out of long-lasting materials (20 to 40 years)
Certified
All Tricel Novo sewage treatment plants are tested to the highest quality standards and are EU Certified to EN12566-3
50 YEARS IN BUSINESS
A highly successful multinational corporation with over 50 years’ valuable industry experience
SEWAGE TREATMENT PLANTS
Plants available for all capacities, from 1PE up to 50PE. Free advice on request.
Fast Delivery
On-time delivery is a core requirement of our successful business operations
Frequently Asked Questions
WHAT IS PE ?
PE represents the initials of Population Equivalent. Population equivalent: conversion value which aims at expressing non-domestic applications in terms of domestic loading based on 1 person creates 60 g/day BOD5 and 150l/day. (Code of Practice: Wastewater Treatment and Disposal Systems Serving Single Houses (p.e. < 10), EPA)
DIFFERENT PRODUCTS SOLD BY TRICEL
Tricel Novo & Vitae
Both are wastewater treament plant solutions manufactured by Tricel. Wastewater treatment plants offer a superior quality of treatment. For example, the Tricel Novo comprises of three independent wastewater treatment zones and offers an average of efficiency of 95.9% BOD removal.
This is a higher treatment standard than the effluent from a septic tank. Please note: all wastewater treatment plants used in Ireland must comply with the EN12566-3 standard and all septic tanks must comply with the EN12566-1 standard..
Tricel Vento
The septic tank from Tricel is manufactured as a primary treatment. Designed for the settlement of your effluent. This product may need an additional treatment like the Sandcel or Puraflo.
WARRANTIES
Most Tricel products have a warranty. To discover all the guarantees on our products, as well as on the internal parts, consult our dedicated product pages.
WHAT IS THE QUALITY OF THE WASTEWATER PRODUCED?
The required standards are 20:30:20 BOD, SS, NH4. All Tricel produces exceed the requirements when tested to En12566-3 and comply with SR66.
Learn more about our certification
MAINTENANCE ON THE WASTEWATER TREATMENT SYSTEMS
Tricel recommends that you maintain your device to the fullest. You are obliged by law to avoid all types of pollution or nuisances. Do not hesitate to contact us for more information on our service contracts. An annual maintenance contract may be offered.
Get in touch